Brava fabrics Terms and Conditions
1) Identification data
The website https://www.slownature.com/ where you formalize your purchase is owned by Brava Fabrics, S.L. (hereinafter, Brava Fabrics), Aribau 179 2-2, 08036 Barcelona, Spain, Tax ID No. B-66454398, contact: Slow Nature Customer Service
2) Acceptation and acceptation proof
Any purchase must be done through the activation of the “I’ll take it” button that is shown at the bottom of the website when you go through the purchase request. With this you accept every single one of the General Conditions as they appear on Brava Fabric’s web site before purchasing any of the products, without being applicable to the news that may occur in the clauses of the General conditions later.
Since the moment you accept the General Conditions, you as user, obtain the condition of Brava Fabric’s client that is described in this General Conditions. Any product or service that is offered after this by Brava Fabric will be a part of a new hiring.
If the client wishes to read the General Conditions more thoroughly, you can print them out or safe this document as electronic format or read them through out web site.
Brava Fabrics informs you that we keep all the electronic documents that are registered on the purchases.
3) Prices, payment method, delivery and withdrawal
3.1 Prices
The prices of each product are the ones indicated on our website on the day of your purchase or order. All of our prices include taxes.
The offers will be clearly shown and marked, showing the previous price and the new price properly.
Brava Fabrics reserves the right to make the modifications it considers appropriate at any time and without prior notice, and may update products and services on a daily basis depending on the stage of the market.
3.2 Payment method
Our customers can use the following payment methods to pay their orders:
- Paypal
- Credit Card
- Shopify Pay
- Google Pay
- Apple pay
3.3 Delivery and delivery expenses
The delivery of your orders depend on the method you chose. The timing of each delivery is shown in the purchase page.
We suggest you give us an address where someone can personally receive the package during working hours.
Brava Fabrics is not responsible of any customs cost. If this package is sent to the Canary Islands the client must respond to the expenses of the importation DUAS.
If you have any doubt about the delivery or any other incidence you can contact us here or write an email to Slow Nature Customer Service
If the client makes a mistake on the information about the delivery, he will be able to modify them by sending an email to Slow Nature Customer Service. If the mistaken information refers to the postal code of the address the client ask the delivery to be made to we will change the address to a new one only if the shipping hasn’t been made yet. If the shipping has already been made, the client will have to wait until the delivery gets to the first given address and then start the returning procedure.
3.4 Withdrawal
Our principal purpose is giving our costumer a good experience with our brand and you purchase again at https://www.slownature.com/. That is the reason why devolution or returning expenses are free.
All purchases can be returned or changed 30 days after the purchase.
Our Christmas season returning policy: All the purchases made between the 1st of November and the 15th of December can be returned or changed until the 15th of January.
For hygiene purposes, underwear returns will not be accepted.
Procedure:
Request the devolution by contacting Slow Nature Customer Service. The request must be made within a period not exceeding 15 business days after receiving the product. The devolution must include the following information:
a) The reason of the devolution. Would you like a refund or to change the size you originally got?
b) Collection address.
c) Its original packaging.
If the costumer does not present those requirements, the devolution could be denied.
Brava Fabrics will coordinate the pick-up of the garment at the previously provided address by the costumer. There will only be accepted devolutions that are managed by Brava Fabric’s transport agency.
If the costumer demands a size change, you would have to deliver your clothes to the courier when you are delivered the correct size.
If the costumer demands a refund and not a size change, you will get the amount you paid for in the same direction you executed the payment.
The amount of express shipments will be not refunded.
If you are from Barcelona, you can come to our showroom at Roc Boronat 6 or to Parlament 25 and do the exchange there.
For any farther needs, claims or doubts you can contact us on Slow Nature Customer Service.
4) Language
The language in which the contract between Brava Fabrics and the client will be written is Spanish, as well as English for international sales.
5) Brava Fabrics’ Responsibilities
Brava Fabrics guarantees the quality of the service given through the website.
All the rights that the laws in force guarantee to consumers and users are guaranteed.
The neglect of any of this rights or General Conditions could provoque a devolution or cancelation of the services purchased by the client.
6) Client’s Responsibilities
The client must make lawful use of the services, without contravening the current legislation, or injuring the rights and interests of third parties.
The client must guarantee the veracity and truthfulness of the provided information when he/she fill in the contract forms, avoiding the causing of damages to Brava Fabrics as a result of the incorrectness of the information.
The neglect of any of this requirements or Conditions could give place to the retirement or cancelation of the services given by Brava Fabrics without the need of any previous warning to the client. In this case the costumer will have no right to any type of compensation.
7) Industrial and Intellectual property
The Industrial and Intellectiual property rights that refer to works, brands, logos, or any other type susceptible of protection contained in the website of Brava Fabrics correspond exclusively to Brava Fabrics or to third parties that have authorized their inclusion in the website. The unauthorized reproduction, distribution, commercialization or transformation of such works, brands, logos, etc. is an infringement of the intellectual and industrial property rights of Brava Fabrics or its owner, and may result in the exercise of any judicial or extrajudicial actions that may correspond to them in the demanding of their rights.
With this being said, the information the client has access to through the website can be protected by industrial and property rights or other type of rights. Brava Fabric will in no case be responsible or under any concept of the right infractions that the user can make.
The website personal information supply requires the express acceptance of our Privacy Policy.
8) Data protection
According to the 15/1999 Personal Data Protection Organic Law published the 13th of December, the personal information of the user will be incorporated into files owned by comertial Fabrics with the purpose of managing our clients and also advertising purposes as well as comertial prospecting, including the mailing (postal code, e-mail or other electronic addresses) of commercial communications about products, services, offers, promotions or other group news about Brava Fabrics.
9) Jurisdiction and applicable law
If by any case, it appears to be any conflict of discrepancy in the interpretation or application of these contractual conditions, the Courts and Tribunals will be aware of the matter and will the ones that apply the legal regulations applicable in matters of competent jurisdiction, in which is addressed, in the case of final consumers, to the place where the obligation is fulfilled or that of the domicile of the buying party.
All this without the prejudice to the client’s faculty to go to the Consumer Arbitration Boar of their demarcation.
In the case of a trading made by a company, both parties submit, expressly waiving any other jurisdiction, to the Courts and Tribunals of Barcelona (Spain).
10)Cookies policy
Brava Fabrics has developed this policy to inform you of what a cookie is, which of them we use on this website and how we can help you manage them depending on your interests.
Within your first visit to this website you are informed of the existence of cookies and the cookies policy. At any other visits you can consult our policy at any time you want by clicking on the button at the bottom part of the site.
With your registration or sing up on the web and/or the way of navigation, you are consenting to the installation of the informed cookies (unless you have modifies the configuration of your browser to reject them).
10.1 General information about cookies
A “Cookie” is a small text file that a website stores in the user’s browser. Cookies make the navigation easier and are essential for the correct functioning of internet, they also provide advantages in the provision of the interactive services.
Cookies are used, for example, to manage the online session of the user (this way, the number of times he/she would have to inset the password are reduced) or, for example, to adequate the content of our website depending on your tastes or preferences.
Also, the cookies can be “ours” or from “third parties”. Our cookies are those who are sent to the user’s computer from an equipment managed by Brava Fabrics. The third party cookies are those that are sent to the user’s computer from an equipment managed by the service providers that are hired by Brava Fabrics for this purpose (for example, Google Analytics)
10.2. Cookies this website installs
Technical cookies for internal use
This web uses technical cookies for internal uses that are essential for the correct functioning of our website, like for example, those that allow authentication or the maintenance of the registered uses’s session when he navigates through our website. The deactivation of this cookies inhibits the correct function of some on our web functionalities.
Analytic cookies:
This web uses analytic cookies with the purpose of collecting statistics about the activity of the user on our online site and some other general activity of the site. The collected information gives us the opportunity to improve the site’s navigation and guarantee the best service for the costumer by knowing the number of sites that he visited, the frequency of it, the length, the time they lasted or if they were any repetition on the visits. The user can exclude his activity by modifying the exclusion systems provided by the analytical tools or by the configuration of his browser.